While speech-enabled interaction analytics can transform how contact centers operate, implementation is often costly and time-consuming. We're meeting with businesses to help them leverage these insights without any configuration.
We’re meeting 1:1 with businesses to share how call centers can automate operational analysis and quality assurance using out-of-the-box AI models and intuitive data visualizations.
Financial service providers are constantly adjusting their websites or apps to match their users’ changing behavior. We’re helping clients get a step ahead using real-time using AI-powered communications solutions and advanced interaction analytics.
Miami was a hotbed of discussion and CX sharing!
LLMs like ChatGPT excel at automating tasks, but often struggle with hallucinations and trustworthy sourcing. Our lead researcher, Dr. Vijay Gurbani, will introduce an enhanced Retrieval Augmented Generation (RAG) architecture that improves the precision of automated responses with less manual effort.
Join us for our upcoming speaker sessions on machine learning breakthroughs:
Contact our sales team to learn more about how we can help your company deliver intelligent, cost-effective communications solutions at scale.
