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570 Lake Cook Road

Suite 400

Deerfield, IL 60015

2 North Riverside Plaza

Suite 225

Chicago, IL 60606

info@freeclimb.com

support@freeclimb.com

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Talk to an Expert

570 Lake Cook Road

Suite 400

Deerfield, IL 60015

2 North Riverside Plaza

Suite 225

Chicago, IL 60606

info@freeclimb.com

support@freeclimb.com

partners@freeclimb.com

media@freeclimb.com

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Events
Learn how FreeClimb is transforming customer care communications through virtual and on-site events, tradeshows, and conferences.

On Deck

4th International Conference on AI-ML Systems

4th International Conference on AI-ML Systems

Baton Rouge, LA
October 8-11, 2024
LLMs like ChatGPT excel at automating tasks, but often struggle with hallucinations and trustworthy sourcing. Our lead researcher, Dr. Vijay Gurbani, will introduce an enhanced Retrieval Augmented Generation (RAG) architecture that improves the precision of automated responses with less manual effort.
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Photo of Louisiana State Capitol Building in Baton Rouge.

Upcoming

RTC Conference & Expo 2024
Photo of Illinois Institute of Technology's campus in Chicago Illinois with downtown skyline in the background.

RTC Conference & Expo 2024

Chicago, IL
October 8-10, 2024
Join us for our upcoming speaker sessions on machine learning breakthroughs: (3:45pm) "How Susceptible are LLMs to Logical Fallacies?": Explore the resilience of LLMs against logical fallacies using our new benchmark, LOGICOM. (4:45pm) "TranscribeX: LLM-Enhanced ASR Transcription": Discover how Large Language Models (LLMs) can improve noisy ASR output and enhance transcription quality.
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CX BFSI USA Exchange Miami 2024

CX BFSI USA Exchange Miami 2024

Miami, FL
October 15-16, 2024
Financial service providers are constantly adjusting their websites or apps to match their users’ changing behavior. We’re helping clients get a step ahead using real-time using AI-powered communications solutions and advanced interaction analytics.
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CCW Nashville 2024
Photo of skyline in downtown Nashville, Tenneseee.

CCW Nashville 2024

Nashville, TN
October 23-25, 2024
While speech-enabled interaction analytics can transform how contact centers operate, implementation is often costly and time-consuming. We're meeting with businesses to help them leverage these insights without any configuration.
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Recent

CCW Healthcare Exchange
Photo of downtown skyline in Tampa, Florida.

CCW Healthcare Exchange

Tampa, FL
September 4-6, 2024
Contact centers play a critical role in delivering the care patients need. We met with executives from the most recognizable healthcare brands to share AI/ML technologies that enhance both patient experiences and medical practice efficiency.
We had a great time meeting everyone in Tampa and sharing ideas about the evolving landscape of patient access and healthcare contact centers.
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CCW Executive Exchange NOLA 2024
Image of a building in the French Quarter, New Orleans

CCW Executive Exchange NOLA 2024

New Orleans, LA
August 14 - 16, 2024
AI uses data to make decisions, automate queries, and drive self-service, but what does the data reveal about AI? Are there demographic groups that resist automation more than others? Are certain demographic groups more resistant to automation? How might staffing and human-AI collaboration evolve, and crucially, what’s the effect on employee well-being? We analyzed years of customer experience data and real-world case studies to explore these questions.
It was great to connect with everyone at CCW in New Orleans this year!
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The 2024 US Fintech Symposium

The 2024 US Fintech Symposium

Chicago, IL
June 4-6, 2024
Join us for great conversations that enable fintech partnerships & growth.
From streamlining interactions at the IVR to enhancing security against fraud, we’re helping enterprises to leverage emerging AI technology to create smarter, more personalized banking experiences.
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Get Started

Contact our sales team to learn more about how we can help your company deliver intelligent, cost-effective communications solutions at scale.