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Talk to an Expert

570 Lake Cook Road

Suite 400

Deerfield, IL 60015

2 North Riverside Plaza

Suite 225

Chicago, IL 60606

info@freeclimb.com

support@freeclimb.com

partners@freeclimb.com

media@freeclimb.com

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
build Customer Care Solutions — Your Way.
Upgrade your voice and SMS applications with FreeClimb API.
FreeClimb API

FreeClimb API is built on 32 years of world-class engineering. Now developers can quickly and cost-effectively create superior customer experiences with the flexibility and control they desire and the scalability businesses demand.

17% of U.S. customers will walk away after just one bad experience — even when they love a company or product.1

Customer experience clearly matters now more than ever. Yet, many legacy platforms are too limited to handle today’s complex environments. That’s why leading companies use FreeClimb — to quickly adapt to their customers’ changing needs, deploy and update their applications as needed, and ensure trouble-free ongoing operations. ‍

1 — PWC, Experience is everything: Here’s how to get it right, June 2022

Browse the articles below and download our "Taking CX to the Summit" infographic to discover what is possible today with FreeClimb API.

Roll out and manage complex customer experience strategies faster.

Delivering an excellent experience for today’s customers demands increased complexity and customization. With the flexibility to tailor solutions to your scale and budget, an API can be ideal for even the most complex customer service strategies.

Read The Article
Deliver customer service that is differentiated, proactive, and secure.

In today’s hyper-competitive marketplace, many industries are challenged to deliver differentiated customer care. API platforms give your IT team access to the full range of features they need to build the personalized interactions your customers increasingly expect.

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Delight your customers with personalized care — and stay ahead of innovation.

How do you provide consistently excellent automated customer care when customer expectations keep rising and technology keeps changing? FreeClimb API gives your team the control to address ever-evolving expectations and to keep ahead of innovation.

Read The Article
Voice Quickstarts

FreeClimb API for Voice

A screenshot showing a coding example of using FreeClimb API to make a phone call
Industry-Leading Security and Privacy
  • PCI DSS-certified and HIPAA-compliant
  • Privacy mode
Automated Speech Recognition and Transcription
  • AI Speech-to-Text transcription
  • AI Text-to-Speech (TTS)
  • Advanced Asset Management
Advanced Call Control and Next-Generation VoIP End-Point Support 
  • Inbound and outbound call management
  • Network Queuing
  • Click-to-call
  • WebRTC
SMS Quickstarts

FreeClimb API for SMS

Implement A2P or P2P SMS messaging services depending on your use case. To get started, request a trial account, register your phone number, and then follow along with one of our published Quickstarts. You’ll be sending and receiving messages within minutes. When you are ready to upgrade, we will help you register your phone number(s) for toll-free or 10DLC SMS services to ensure optimal throughput and deliverability.

A screenshot showing a coding example of using FreeClimb API to send an SMS
Flexible Messaging for Optimal CX
  • Long message concatenation
  • Bi-directional unicode and emojis
Reliable Scalability
  • Support for high-volume messaging over toll-free and local (10DLC) numbers
  • Message queuing to control message velocity
See how FreeClimb API makes world-class CX possible for everyone.
FreeClimb API is based on 32 years of experience designing and building mission-critical, high-value telephony application solutions for large enterprises and service providers.