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FreeClimb Blog

Explore the latest industry insights, proven best practices, and real-world use cases of communications technologies in contact centers and customer experience.

Featured Article
Computer screen displaying audit log code beside an AI brain

Why verifiable AI is non-negotiable

Security & Compliance
AI is making decisions about your business, but do you really understand them? Here’s how businesses can track, trace, and explain every action to protect trust and security.
Kyra Loew
February 9, 2026
•
6
minute read
Out-of-the-box versus custom AI part 1: Data ownership and security
Artificial Intelligence
Out-of-the-Box vs. Customized GenAI Bots: Part 1
As generative AI grows, data security and control remain critical. Part 1 of our series covers chatbot security, off-the-shelf limits, and advantages of custom models.
Crispin Reedy
June 2, 2025
•
7
minute read
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